Refund Policy

Featured Boost payments

• Before activation: if your payment has not been verified yet, contact us and we will cancel the request and refund the full amount.
• Rejected payments: if we can't verify a payment (wrong transaction ID, amount or account), the boost is not activated. Contact support with your proof of payment.
• After activation: boosts that have started are not refundable, because the sponsored placement has already been delivered.
• Suspended tools: if a boosted tool is suspended for breaking our Terms, the remaining boost time is not refunded.

How to ask for a refund

Open a ticket from Dashboard → Support with your transaction ID, or email support@gettried.com. Refunds are sent back to the same payment method within 7 working days.